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January 22, 2009: Working Smarter not Harder

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A Partnership of MaineHealth and the Maine Physician Hospital Organization

Welcome to the Practice Improvement Series Meeting (PRISM) 7 website!

Working Smarter not Harder: Practical Approaches to Improve Access and Efficiency


Here you will find all of the presentations, tools and resources available to you from the January 22, 2009 PRISM.

Agenda

Welcome and Introductions
Jackie Cawley, DO, Senior Medical Officer, Ambulatory and Preventive Health, MaineHealth

Morning Plenary Session: 8:15 a.m. - 9:15 a.m.
Working Smarter not Harder: Practical Strategies for Office
Drs. Christine and Thomas Sinsky, General Internists, Medical Associates Clinic and Health Plans, Dubuque, IA

Plenary Session Handouts:

Workshop 1: 9:25 a.m. - 10:15 a.m.

Practical Innovations: Translating Innovations from Conference to Clinic
Drs. Christine and Thomas Sinsky, General Internists, Medical Associates Clinic and Health Plans, Dubuque, IA

Handout:

Improving Cycle Times: Our Experience
Doug Couper, MD, FACP, Martin's Point Healthcare

Protocols: Identifying the Best Processes for Your Office
Jacqueline Brooks, LPN, Clinical Supervisor, Martin's Point Healthcare

Acting on Feedback
Linda Mallard, Practice Manager; Heather Shanholtz, RN, Valerie Gardner, CMA; GMPG-Westbrook

Workshop 2: 10:25 a.m. - 11:15 a.m.

Bridging the Gap Between Primary Care and Mental Health
Neil Korsen, MD; Cynthia Cartwright, MT, RN, MSED; Mary Jean Mork, LCSW; MaineHealth

Optimizing Team Roles
Chares Burger, MD; Paula Eaton, Practice Director; Evergreen Woods Primary Care

Handouts:

EHR Efficiency: Preparing for Implementation and Beyond
Jan MacLeod, BS/HCA; Sharon Dube; Courtney Rideout; Maine Medical Center

Why I Chose a Micropractice
Jan Antonucci MD

Handout:

Workshop 3: 11:25 a.m. - 12:15 p.m.

What If…We had a Fully Implemented EHR
Vance Brown, CMO, MaineHealth; Asher Kramer, MBA, FHAMA, Maine Medical Center

The Data is Collected: Now What?
Jane Pringle, MD; Jenny Aronson, MD, Maine Medical Center

Patient Advocacy Teams: Patients as Advisors
Chris Pezzullo, DO, University Healthcare for Kids

Handouts:

PTE, BTE, & NCQA - Why, When, and How!
Lisa M. Letourneau, MD, MPH, Executive Director, Quality Counts; Sue Butts-Dion, Butts-Dion Consulting

Handouts:

Workshop 4: 1:15 p.m. - 2:05 p.m.

Every Patient Deserves the Best - Developing Reliable Processes
Doug Salvador, MD, MPH, Maine Medical Center

Weekend Access: Could it Work for You?
Karen Waycott, CPC, Site Manager / Quality Liaison, Southern Maine Medical Center/PrimeCare Physician Services

Team Meetings: The Nuts and Bolts
Janell Powell, MS; Michele Gilliam, RD, LD, CPHQ; Jacqueline Brooks, LPN; Carrie McHale, LPN; Martin's Point Healthcare

Open Forum Discussion with Dr. Jackie Cawley and Dr. Jeff Aalberg
Jackie Cawley, DO, Senior Medical Director, Ambulatory Care and Preventive Health; Jeff Aalberg, MD, Senior Medical Director, Physicians-Hospital Organization

  • There are presentations or handouts available from this session.

Afternoon Plenary Session: 2:25 p.m. - 3:15 p.m.

Access and Efficiency: Bringing it to Practice
Ann Marie Hess, President, Clinical Performance Management; Neil Korsen, MD, MaineHealth

  • This was an interactive workgroup session and no formal presentation was used. Information and discussion was captured on an electronic flip chart and is available for viewing by clicking on Flip Chart Discussions

Highlights of the Day: 3:15 p.m. - 3:30 p.m.

Turning Information into Action
Jackie Cawley, DO, Senior Medical Director, Ambulatory Care and Preventive Health

Thank you for taking the time to review the day's activities for our Seventh PRISM. If you were in attendance, we hope that you found the day to be a valuable use of your time.

THANK YOU!!

Please contact us if you would like any additional information on PRISM or other MaineHealth Learning Community offerings.

We look forward to hearing from you.

 
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