September 20, 2007: Patient Centered Care

September 20th, 2007 MHLC Pracrice Improvement Series - Presentations

Welcome and Introductions
Lisa Letourneau, MD, MPH, Senior Director of Clinical Integration, MaineHealth
Introduction (PPT 296KB)

Plenary Session: "Recognizing Patient-and Family-Centered Care"
William Schwab, MD
Recognizing Patient Centered Care (PPT 5MB)
Ambulatory Care Self-Assessment (PDF 178KB)
Primary Care: Broadening Our Vision (PDF 96KB)
Selecting Advisors (PDF 134KB)

Patient-Centered Care: What's Happening in ME
Judy Chamberlain, MD, Bowdoin Medical Group
Diane Wrigley, PA-C, Miles Family Medicine
Donna Waterman, Community Member

Planned Care Model: A Framework for Quality
Julie Osgood, MS, MaineHealth and Steve DiGiovanni, MD, Bayview Pediatrics
Planned Chronic Care Model (PPT 2.4MB)

Patient-Centered Care: from Principles to Practice
William Schwab, MD
Driving Forces Handout (Word 49KB)
From Principles to Practice Scenario Handout (Word 32KB)
Scenario 1 Handout (Word 41 KB)

Getting Your Patients Talking About What Matters: Motivational Interviewing Skills
Andy Loman, LCSW, LADC, CCS
Motivational Interviewing (PPT 37KB)
Stages of Change (PPT 131KB)
Good Things "Less" Good Things (Word 31KB)
Past Present Future (Word 32KB)
Motivational Interviewing: Stages of Change (Word 29KB)
Decisional Balance Worksheet (Word 27KB)
Clinical Vignette-Jamie (Word 25KB)
Clinical Vignette-Vanessa (Word 25KB)

Living Well - A Program to Help Patients with Chronic Disease Help Themselves
Peggy Chausse, MS, CHES and Linda Samia, MS, RN
Living Well Presentation (PPT 3MB)
Action Plan Form (Word 28KB)
If you would like access to other self-management materials from Living Well and the Learning Resource Center, please click on the following link.
http://www.mainehealth.org/mh_body.cfm?id=3744

Connected: Communicating and Computing in the Exam Room
Peter Maselli, MD, Institute for Healthcare Communication
If you would like a hard copy of Dr. Peter Maselli's presentation, "Connected", please email mhlc@mmc.org to request it.

How Your Practice Can Offer Group Visits Tomorrow!
Mary McDonough, RN and Jeff Aalberg, MD, MMC Family Medicine
Shared Medical Visits (PPT 13MB)

Patient Satisfaction Surveys: Why and How
Neil Korsen, MD
Patient Satisfaction Survey (PPT 123KB)
Measuring Patient Satisfaction (PPT 139KB)

Caring for Patients with COPD: Guidelines for Diagnosis and Management
Elizabeth Knauft, MD
COPD Gold Standards (PPT 107KB)

Patient to Patient: Self-Management Support
Neil Korsen, MD; Val Gamache; Awralla Hashi Aldus; Richard Rockefeller, MD

Sprirituality: Completing the Circle of Quality Patient Care
Rachel Girard, MS, MTS, RN, CDE
Completing the Circle (PPT 301KB)

Caring for You as You Care for Patients
Craig Schneider, MD
MaineHealth Wellness (PPT 2MB)
Wellness Assessment and Planning Guide (PDF 1.1MB)

Speak up! Have your Voice Heard!
Lisa Letourneau, MD, MPH
Get Ready for Action (PPT 269KB)